Refund policy
Exchange Policy
At REVE PARIS, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free exchange policy to ensure your peace of mind.
Local Orders:
For local orders within France, we are pleased to offer exchanges on eligible items within 30 days of purchase. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that personalized or custom-made items are not eligible for exchange.
To initiate an exchange, simply contact our customer service team at info@reveparisonline.com with your order details and reason for exchange. Once your request is received and approved, we will provide you with further instructions on how to proceed with the exchange process.
International Orders:
For international orders, we are also happy to offer exchanges on eligible items within 30 days of purchase. However, please note that customers are responsible for any return shipping costs incurred for international exchanges.
To initiate an exchange for an international order, please contact our customer service team at info@reveparisonline.com with your order details and reason for exchange. Once your request is received and approved, we will provide you with further instructions on how to proceed with the exchange process.
Additional Information:
Exchanged items are subject to availability. If the requested item is not available, we will provide you with alternative options or issue a store credit for the value of the returned item.
Please ensure that all exchanged items are securely packaged to prevent damage during transit. We recommend using a trackable shipping method for your return to ensure its safe arrival.
Once your exchanged item is received and inspected, we will process the exchange and notify you via email.
If you have any further questions or require assistance with your exchange, please do not hesitate to contact our customer service team at info@reveparisonline.com. We are here to help ensure that your shopping experience with REVE PARIS is enjoyable and hassle-free.
At REVE PARIS, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free exchange policy to ensure your peace of mind.
Local Orders:
For local orders within France, we are pleased to offer exchanges on eligible items within 30 days of purchase. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that personalized or custom-made items are not eligible for exchange.
To initiate an exchange, simply contact our customer service team at info@reveparisonline.com with your order details and reason for exchange. Once your request is received and approved, we will provide you with further instructions on how to proceed with the exchange process.
International Orders:
For international orders, we are also happy to offer exchanges on eligible items within 30 days of purchase. However, please note that customers are responsible for any return shipping costs incurred for international exchanges.
To initiate an exchange for an international order, please contact our customer service team at info@reveparisonline.com with your order details and reason for exchange. Once your request is received and approved, we will provide you with further instructions on how to proceed with the exchange process.
Additional Information:
Exchanged items are subject to availability. If the requested item is not available, we will provide you with alternative options or issue a store credit for the value of the returned item.
Please ensure that all exchanged items are securely packaged to prevent damage during transit. We recommend using a trackable shipping method for your return to ensure its safe arrival.
Once your exchanged item is received and inspected, we will process the exchange and notify you via email.
If you have any further questions or require assistance with your exchange, please do not hesitate to contact our customer service team at info@reveparisonline.com. We are here to help ensure that your shopping experience with REVE PARIS is enjoyable and hassle-free.